Privacy policy

Last updated September 15, 2026

Who handles your information

Caruso Consulting Co Ltd, trading as Bidet Company Canada, handles information needed to operate this store. Contact theteam@handbidet.shop with a privacy question or request.

Information we collect and use

Order and contact information can include your name, email, phone number, delivery address, purchases and correspondence. We use it to process and deliver orders, provide tracking and support, handle returns, prevent fraud and meet accounting and legal obligations. Payment providers handle your payment credentials. Connection and security logs may include your IP address, browser details and requested pages.

Service providers and international handling

Information needed for these purposes is shared with payment, fulfilment, carrier, email, hosting and order-storage providers. Our company is based in Thailand and service providers may process information in other countries. We do not sell your personal information.

Consent and optional services

Essential browser storage remembers your basket and delivery preferences. Optional analytics and advertising measurement load according to your cookie choices. If you use the chat service, it processes the information you choose to provide to answer your enquiry. Avoid sharing payment credentials in chat.

Access, correction and retention

You can ask to access or correct your information, raise a concern, or withdraw consent where applicable. We may need to verify your identity. Some records must be retained for legal, accounting, security or order-support purposes. We use safeguards appropriate to the information and retain it as needed for those purposes.

Privacy concerns

Contact us first so we can investigate. You can also contact the Office of the Privacy Commissioner of Canada or your applicable provincial privacy authority.

See our cookie policy for browser storage and consent choices.